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1 Apr
2025
Permanent Vacancy for Frontshop Assistant at Dis-Chem Pharmacies
Job Description
Vacancy for Frontshop Assistant at Dis-Chem Pharmacies
Job Location: Durban, KwaZulu-Natal
Job Type: Permanent
Application Closing Date: 14 April 2025
JOB DESCRIPTIONS:
We are urgently seeking for the qualified and skilled Frontshop Assistant to start working ASAP.
Minimum Requirements:
- Must have Grade 12 – Matric or Senior Certificate
- Must have 0 – 6 Months Retail work experience
- Must have 1 Year work experience within Retail
- Certification in Retail Business Management
Duties:
- To ensure that full ranges of products are on the shelves at all times and neatly presented.
- To maintain the stock on the shelves to ensure it has not reached its sell by date.
- To restock merchandise when needed to ensure maximum sales.
- All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner.
- To ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space.
- Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management.
- To ensure the storeroom organized, neat and tidy.
- To keep up to date with new product knowledge to effectively assist customers.
- Assist with restocking of merchandise and supplies when needed to ensure maximum sales.
- Assist with back shopping when required.
- All merchandise must be handled carefully to prevent any losses.
- Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader.
- Process all loyalty cards including those of accelerated partners.
- Ensure cash is placed in the drop safe according to standard operating procedures.
- Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant.
- Ensure accurate cash flow at all times.
- Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures.
- Report low stock levels, items that are out of stock, damaged stock and expired stock to management.
- Assist with the counting of stock files and general stocktaking.
- Identify and report damaged and expired stock immediately to management.
- Assist with the loading and off-loading of stock when needed.
- Ensure boxes are flattened after unpacking stock and taken to the designated area.
- Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
- Report customer compliments and complaints to management.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Assist with the training of new and current team members.
- To ensure that outgoing stock/ items/ scripts are scanned and paid for.
- Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
- Report bad and suspicious behaviour for both staff and customers to management.
- Housekeeping must be in accordance to Dis-Chem standards.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Health and Safety rules and regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy
Required Competencies:
- Must have knowledge of retail operations and administration finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
- Conveys ideas and facts verbally using language
- Must have addresses customer questions in a timely manner
- Recognizes the need for procedures and follows relevant procedures.
- Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight
- Must have basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.
NB: Please closing date might change at any time so make sure that you apply as soon as you see this post. Do not pay for this job.
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